Rain-Interrupted Matches: 11xplay Refund Policy Explained

Rain is something we all enjoy in daily life, but when it comes to cricket, rain can spoil all the fun. Especially during IPL or big matches, nobody likes rain delays. And when the match is fully cancelled or stopped in between due to heavy rain, it becomes a big problem for fans who have placed their bets. If you are using 11xplay and wondering what happens to your money during rain-affected matches, then don’t worry. 11xplay has a clear refund policy that helps users in such cases.

In this article, we will talk in simple words about how 11xplay gives refunds if the match is interrupted or cancelled due to rain. You will get all the important details here like when refund is given, who gets it, how long it takes, and what you should do from your side. Let’s begin.

What Happens When Rain Stops a Match on 11xplay

In cricket, rain can come anytime. Sometimes before the toss, sometimes in the middle of the match. When this happens, 11xplay checks the match status properly. If the match is stopped and cannot continue or is fully abandoned, then 11xplay starts the refund process for affected bets.

Here are a few common situations where rain interrupts the match and what 11xplay does:

• Before the toss – If rain comes before the toss and the match gets cancelled, all bets are fully refunded.

• After toss but before first ball – Refund is still given to all users.

• Match starts but not finished – In such cases, 11xplay checks how much of the match is done. If enough overs are not bowled, and match cannot be completed, refund is given.

• Match result is declared using DLS – If Duckworth-Lewis method is used and result is declared officially, bets are settled as per that result. Refund is not given here.

When Do You Get Refund on 11xplay

The refund on 11xplay depends on the match status and type of bet you placed. Some people place bets before the match (pre-match), some do it during the match (live match). Let’s understand how it works in both cases:

Pre-Match Bets

If you placed a bet before the match started and the match is cancelled due to rain or other reason before even one ball is bowled, 11xplay gives a full refund to your wallet. You don’t have to raise any complaint. It is done automatically.

Live Match Bets

In live bets, the match has already started. Now if rain comes and stops the match in between, the result depends on how many overs were bowled. If the match is declared as “no result” or “abandoned” officially, 11xplay will check all the open bets and refund accordingly.

But if enough play was done and a result is declared using official rules, then the bets are settled based on that result. In this case, no refund is given, even if the match ended early.

What Kind of Bets Get Refund on 11xplay

Now let us talk about the type of bets. Some bets are simple like who will win the match, who will win the toss, etc. Some are special like top batsman, most sixes, total runs in powerplay, etc.

Let’s see which bets get refund in rain-affected matches on 11xplay:

• Match Winner – Full refund if match is not completed or no result is declared.

• Toss Winner – If toss happened before rain, no refund. If toss did not happen, refund is given.

• Over/Under Runs – If full over is not played, refund is given.

• Player Bets (like top batsman) – If that player did not get chance to bat or bowl due to rain, refund is given.

• Fancy Bets – If condition is not completed due to rain, refund is given.

How Long Refund Takes on 11xplay

This is a very common question. Most users ask “when will I get my money back?” So here is the answer. If refund is eligible, 11xplay usually gives the refund within 2 to 4 hours after official match cancellation. Sometimes it can take a little more time if match officials delay the final decision.

But 11xplay does not delay refund without reason. If refund is taking more than 24 hours, you can contact 11xplay customer care using chat or WhatsApp. They will check and help you immediately.

What Should You Do from Your Side

You don’t have to do anything special if your bet is eligible for refund. 11xplay checks everything and gives refund automatically. But here are a few small tips you can follow:

• Check match status properly from official cricket websites

• Do not raise false complaints if match result is declared officially

• Wait at least 4 hours before contacting support

• Keep your bet ID or screenshot ready if you talk to support

These small steps will help you and also save the support team’s time.

What If You Don’t Get Refund Even When Eligible

This happens in very rare cases. But still, if your money is not refunded and you think you were eligible, then follow this:

1. Open the 11xplay app or website

2. Go to the “My Bets” section

3. Find the bet that was affected

4. Take screenshot and note down bet ID

5. Contact customer care via WhatsApp or live chat

6. Share the details and wait for their reply

Usually, 11xplay team replies fast and gives proper solution. If refund is pending by mistake, they will credit it to your wallet within few hours.

Few Common Questions About 11xplay Refund Policy

Here are some questions that many people ask:

Q1. Will I get full refund or partial?
If match is cancelled before it starts or no result is declared, you will get full refund for that bet.

Q2. Is refund automatic or do I have to apply?
Refund is automatic on 11xplay. You don’t have to fill any form or raise any ticket.

Q3. Will I get refund if match ends in DLS method?
If match result is given officially through DLS, then refund is not given. Bets are settled as per result.

Q4. Can I cancel bet if I think rain will come?
No, once bet is placed, it cannot be cancelled. You can wait for refund if match is abandoned.

Q5. What if only part of the match is played?
It depends on the bet type. If the full condition of the bet is not met, refund is given. If result is declared officially, then bets are settled based on that.

Final Words on 11xplay Rain Refund Policy

Rain is part of cricket, and it can affect matches at any time. But if you are using 11xplay, you don’t need to worry much about your money. The refund system is simple and works properly. If match is cancelled or stopped and no result is declared, 11xplay refunds the full amount. If result is declared using proper rules, then bets are settled as usual.

As a user, your job is to place bets smartly, follow match status, and stay calm if rain interrupts the game. 11xplay support team is always there if you need help. Whether you bet on toss, overs, players, or match winner, your money is safe with 11xplay when rain spoils the game.

So next time when it rains during a match, relax. Open 11xplay, check your bet status, and let the system take care of everything. Rain might stop the game, but it won’t stop your trust on 11xplay.